Terms & Conditions

Effective Date: [6/3/2025]

Welcome to IssaCrave! These Terms and Conditions (“Terms”) govern your access to and use of our website, products, services, and social media platforms operated by IssaCrave (“we,” “our,” “us”). By accessing or using any part of our services, you agree to be bound by these Terms.

Please read them carefully before placing an order or interacting with our business in any capacity.

1. Eligibility & Use

By using this site, you confirm that you are at least 18 years of age or have obtained permission from a legal guardian. You agree to use our site only for lawful purposes and not for any fraudulent or unauthorized purposes.

2. Orders & Product Availability

All orders are subject to availability. While we strive to keep our inventory updated, products may become unavailable without prior notice. We reserve the right to cancel any order for any reason, including but not limited to suspected fraud, shipping restrictions, or pricing errors.

Once your order is placed, a confirmation email will be sent. This confirmation does not signify final acceptance of the order but acknowledges receipt of it.

3. Pricing & Payments

All prices are listed in USD unless otherwise stated. We accept payments via major credit cards, debit cards, PayPal, and other listed methods at checkout. Prices are subject to change without prior notice. IssaCrave reserves the right to refuse or cancel orders with incorrect pricing or errors.

4. Shipping & Delivery

We proudly offer domestic and international shipping. Please refer to our Shipping Policy for estimated delivery times, shipping fees, and customs information. Delays due to external couriers, customs, or holidays are outside of our control, but we will do our best to support and assist with tracking.

5. Returns & Refunds

Our detailed Return & Refund Policy outlines conditions under which you may request a return or exchange. Perishable goods such as desserts and baked items are non-returnable unless damaged or defective upon arrival. All requests must be submitted within 48 hours of receiving your order and require photo proof.

6. Intellectual Property

All content on our site—including text, images, graphics, logos, designs, product names, and branding—is the exclusive property of IssaCrave. No content may be copied, reproduced, or used without our written permission.

7. Promotions & Discounts

Occasionally, we may offer limited-time promotions, early access, or discounts. These are subject to change or termination at our discretion and cannot be combined with other offers unless specified. We reserve the right to refuse promotions if we suspect abuse or misuse.

8. User Conduct

You agree not to:

  • Use our site for any unlawful purpose

  • Attempt to access private systems or bypass security

  • Post false, misleading, or inappropriate content

  • Infringe upon our copyrights, trademarks, or IP rights

  • Harass or threaten any member of our team or customers

Violation may result in legal action and immediate termination of your access to our services.

9. Third-Party Links

Our site may contain links to third-party websites or services that are not owned or controlled by IssaCrave. We are not responsible for the content, policies, or practices of these external sites.

10. Limitation of Liability

IssaCrave is not liable for any direct, indirect, incidental, consequential, or punitive damages resulting from:

  • The use or inability to use our products or services

  • Delays or disruptions

  • Unauthorized access to personal data

  • Third-party actions or claims

11. Indemnification

You agree to indemnify and hold IssaCrave and its affiliates, employees, and partners harmless from any claim, loss, damage, liability, or expense resulting from your use of our site, violation of these Terms, or infringement of any intellectual property rights.

12. Modifications

We reserve the right to update or modify these Terms at any time. When changes are made, the revised version will be posted with a new effective date. Continued use of our site after updates implies agreement to the revised Terms.

13. Governing Law

These Terms shall be governed and interpreted under the laws of the state of North Carolina, USA, without regard to conflict of law principles.

14. Contact Us

If you have any questions regarding these Terms, please contact us via:

📧 Email: support@issacrave.com