📝 IssaCrave Booking Policy

IssaCrave brings flavor, fun, and a premium experience to every event. To keep our standards high and our service smooth, please review the following policies before submitting an inquiry.

💡 Custom Pricing for Every Event

All bookings are custom-quoted based on event type, guest count, location, products selected, and any special requests.

We do not operate off flat rates. Pricing reflects time, service, preparation, and the overall experience — not just how many people are served.

💰 Deposits & Payments

  • A 50% non-refundable deposit is required to secure your date

  • Remaining balance is due no later than 48 hours before your event

  • Accepted payments: Cash, Zelle, Venmo, or Card

  • Late payments may result in cancellation or forfeiture of your booking

🗓️ Booking Timeline

  • Events must be booked at least 3–4 weeks in advance

  • Bookings requested inside that window will be reviewed case-by-case and may incur rush fees

  • Your event is not confirmed until your deposit is paid and your contract is signed

👥 Guest Count

  • Final guest count is due 7 days before your event

  • Unconfirmed or additional guests will result in extra fees or scaled-back service

  • “Unlimited” drinks or servings are not guaranteed unless written into your quote

❌ Cancellations & Rescheduling

  • Cancel within 7 days = no refund

  • Rescheduling depends on availability and is not guaranteed

  • Rescheduled events may carry a fee or forfeit discounts

🛠️ Setup & Access Requirements

  • 1 hour minimum setup access is required before your event begins

  • Please ensure the setup area is safe, clean, and shaded if outdoors

  • If table, power, or tent is required — it must be discussed in advance

🧁 What IssaCrave Provides

  • Setup, signage, serving items, and branded decor

  • Cups, napkins, straws (depending on package)

  • Optional service staff if quoted

  • Signature lemonade & dessert presentation

💬 Let’s Keep It Clear

No hidden fees. No surprises. We respect your time — and ask the same in return. These policies ensure our small business can continue delivering quality service and delicious products without compromise.

✨ Ready to bring IssaCrave to your event?
Submit Your Booking Inquiry →